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Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
6.6
Location
9.0
Service
6.0
Dining
9.0
Guest reviews
6.0/10
based on 5 reviews
8.3
8.3/10 based on 3162 reviews
Roger
United Kingdom,
March
2025
7.2/10
I had a pleasant stay at Novotel Istanbul Bosphorus, appreciating the spacious and clean rooms and the really good breakfast variety. However, I did face a few issues, particularly with the air conditioning and the staff's inconsistency in service quality. Overall, it's a good option for its location and ambiance. 😊
Rooms
7.0
The room was spacious, clean, and well equipped, although the air conditioning wasn't cooling effectively during my stay. I expected more amenities, like bathrobes, in a five-star hotel.
Service
7.0
While the reception staff were generally friendly, there were moments when the service quality varied, particularly in the bar area where some staff were less welcoming. Notably, the concierge service was excellent, providing helpful recommendations.
Location
9.0
The hotel's location is superb, with easy access to popular sights like Istiklal Street and the Galata Tower, making it convenient for exploring Istanbul on foot.
Dining
9.0
I really enjoyed the rooftop restaurant, which offers stunning Bosphorus views and an extensive breakfast buffet. The variety and quality of breakfast foods were definitely highlights of my stay.
Facilities
7.0
The facilities were good overall, with a well-maintained fitness center and a relaxing atmosphere in public areas. However, the lobby bar experience left a bit to be desired due to inconsistent service.
Elliot
United Kingdom,
January
2025
5.8/10
My stay at Novotel Istanbul Bosphorus was quite enjoyable overall. The location was really good, making it easy to explore nearby attractions. The breakfast was a definite highlight, offering a wide selection with a stunning view of the Bosphorus. However, I faced some challenges with service, particularly during check-in, which felt a bit disinterested. Despite these issues, I would consider returning for the quality of the rooms and the convenient amenities.
Rooms
8.0
The room was large and very clean, but I felt it could have offered a slightly better view of the Bosphorus.
Service
6.0
The check-in experience was not particularly warm, and I noticed a lack of attentiveness from some staff, particularly at the egg station during breakfast.
Location
10.0
The hotel’s prime location near the Bosphorus and within walking distance to major attractions was amazing.
Dining
9.0
I loved the variety in the breakfast buffet and the amazing views from the rooftop restaurant, making dining a nice experience.
Facilities
8.0
Facilities like the pool were clean and comfortable, though I found some amenities not as expansive as expected for a five-star hotel.
Thomas
United Kingdom,
January
2025
6.4/10
My stay at the Novotel Istanbul Bosphorus had some highlights, particularly the friendly staff and the hotel's clean, comfortable environment. However, there were significant downsides, including issues with the internet and air conditioning, which detracted from my overall experience.
Rooms
6.0
I found the rooms spacious and clean, but I experienced problems with the air conditioning, which constantly blew hot air. Moreover, there was a gap between the window frame and the wall that should not be present in a hotel of this caliber.
Service
5.0
While the staff was generally polite and accommodating, I found the service lacking in some instances (like when I was repeatedly asked to rate my stay even though I hadn’t had the best experience).
Location
9.0
The location of the hotel was excellent, with easy access to the Bosphorus and nearby tram stops. I loved being close to numerous cafes and shopping areas that added to my experience in Istanbul.
Dining
9.0
The rooftop restaurant offered stunning views and the breakfast buffet was extensive and of high quality. I appreciated the range of options available, including vegetarian and gluten-free dishes.
Facilities
6.0
The hotel had good facilities, including a well-maintained fitness center. However, the internet service only worked well in public areas, which was frustrating during my stay.
Jordan
United Kingdom,
January
2025
6.2/10
I had a pleasant stay at Novotel Istanbul Bosphorus, especially enjoying the stunning rooftop restaurant with amazing views of the Bosphorus. The hotel's prime location made it easy to wander around and explore local attractions. However, I faced some hiccups during my check-in experience, and the air conditioning in my room wasn't up to par. overall, it was a good experience, but there's room for improvement.
Rooms
6.0
The room I stayed in was clean but had issues with the air conditioning, which only blew hot air, making it uncomfortable at times.
Service
7.0
While the staff were generally friendly, I faced some challenges during check-in and found some staff not as responsive due to a language barrier.
Location
9.0
The hotel's location is superb, situated near great restaurants and historic sites, making it easy to explore Istanbul on foot.
Dining
9.0
The rooftop restaurant offered an extensive buffet breakfast with a fantastic view of the Bosphorus, definitely a highlight of my stay.
Facilities
7.0
The hotel features a nice swimming pool and wellness area, but I felt the lack of complimentary water bottles was a slight downside.
Jayden
United Kingdom,
December
2024
5.0/10
I had a pleasant stay at the Novotel Istanbul Bosphorus. The location is fantastic, making it easy to explore iconic sites. However, I faced several challenges during my stay, including a mix-up with my breakfast inclusion and inconsistent air conditioning in my room. Overall, the stunning rooftop dining experience and helpful staff made for a nice visit despite some hiccups.
Rooms
6.0
My room was clean and spacious, but it lacked a view and had air conditioning issues which affected my comfort.
Service
5.0
While the staff were friendly and helpful, my experience with the check-in process was frustrating, especially when it came to the breakfast confusion.
Location
8.0
The hotel's location is superb, right between major attractions, allowing easy access to explore Istanbul on foot.
Dining
9.0
Dining at the rooftop restaurant was a highlight, offering amazing views of the Bosphorus, and the breakfast spread was impressive.
Facilities
5.0
The hotel provided decent facilities, but I had issues with the housekeeping service that need improvement.